Miami Mortgage Help
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Privacy Policy

Effective Date: January 1, 2025

At Miami Mortgage Help, powered by MortgageAF, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, address, and other contact details
  • Financial Information: Income, credit information, employment details, and other financial data necessary for mortgage processing
  • Website Usage: IP address, browser type, pages visited, and other technical information
  • Cookies: We use cookies and similar technologies to improve your experience on our website

How We Use Your Information

We use your information for the following purposes:

  • To provide mortgage and lending services
  • To process your loan applications and requests
  • To communicate with you about our services
  • To comply with legal and regulatory requirements
  • To improve our website and services
  • To prevent fraud and ensure security

Information Sharing

We may share your information with:

  • Lenders and Financial Institutions: To process your mortgage applications
  • Service Providers: Third-party companies that help us provide our services
  • Legal Requirements: When required by law or to protect our rights
  • Business Partners: Trusted partners who assist in the mortgage process

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure servers and databases
  • Regular security assessments
  • Employee training on data protection

Your Rights

You have the following rights regarding your personal information:

  • Access to your personal information we hold
  • Correction of inaccurate information
  • Deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications
  • Data portability where applicable

Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and usage
  • Provide personalized content
  • Support advertising campaigns (including Facebook Pixel)

You can control cookies through your browser settings, but some features of our website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

Regulatory Compliance

As a licensed mortgage professional (NMLS #2260967), we comply with all applicable federal and state privacy laws, including the Gramm-Leach-Bliley Act and other financial privacy regulations.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

📞 Phone: (305) 400-2771
✉️ Email: info@mortgageaf.net
🕒 Hours: Mon-Fri: 9AM-7PM | Sat-Sun: Closed
🏛️ NMLS #2260967
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🏛️ NMLS #2260967